FOUNDATIONS OF RISK MANAGEMENT
Construction Phase
Provide services to complete the risk management process
The final phase of a project, the construction phase, is also the time when many claims against the
engineer arise. This is certainly not the time to let down your guard in protecting against risk. There are
various tasks associated with the construction phase wherein the contractor responsible for construction
and the engineer interact. There are submittals to be checked, requests for information to be answered,
change orders to be evaluated, and site visits to be made. Each of these tasks should be performed in a
timely and efficient manner so as to eliminate the engineer as the reason for a delay. A good practice to
diffuse a claim of delay is to keep good records of the information flow between the contractor and the
design team. Establish a non-adversarial relationship with the project superintendent so that you can
work together as partners to achieve a common goal.
Site visits represent a unique challenge to risk management because they can increase the firm’s liability
if one’s actions are not circumspect. Train your staff in the proper way to conduct site visits and how to
document them. Training is also necessary to know how to deal with out-of-conformance work. Staff
should avoid making statements in the field that can be construed as directing the work of the contractor
or directing the safety program of the job site. Be aware of the scope of your site visits as defined in your
contract. Are you providing periodic site visits to “endeavor to guard the owner against defects in the
work,” or are you there to provide special inspection services as prescribed by the building code? Do not
extend your services outside of the work for which you have been contracted.
Other construction administration tasks are shop-drawing checking and answering request for
information. Engineers should know the purpose behind checking the shop drawings. They should not
be used as a means to convey design changes. Be aware of the various reasons contractors ask for
information. Some of the reasons may increase the engineer’s liability.
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