Thursday, August 29, 2019 1:30 PM - 3:00 PM (Eastern Time (US & Canada))
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This online class carries 1.5 PDHs (Professional Development Hours).
Curriculum Track: Marketing & Business Development
Member Organization: National Events
Faculty: John Doehring, President, J. Doehring & Co., LLC
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Difficult conversations with clients, employees, and partners are an inevitable part of business. Still, few professionals have any formal training in how to properly manage conflict. Instead, they push off confrontation as long as possible, which often makes the problem much worse.
Join John Doehring to discover how exceptional professionals build their competitive advantage by dealing with difficult situations in real-time, resulting in highly productive communications and stronger, trust-based relationships. You'll learn how to turn conflict into cooperation, apathy into engagement, and disappointment into sustainable success.
ACEC Members: $229