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Thursday, September 21, 2023, 1:30 – 3:00 PM (Eastern)

Not available for the live online class? Pre-order the On-demand Recording!

A&E firms can reduce E&O risk through key practices such as communication, client selection, project team capabilities, contract management and others. To execute on these risk management practices, firms rely on their busy and overwhelmed people which is where things can fall apart. Underperforming in these areas can leave firms exposed to profit-eroding professional liability claims.

This leads to another set risks, which are business operational risks. As a firm owner you want to grow your business, retain good people and have success. However, your team and managers may struggle with burnout, negativity, stress or relationships. This can affect everything from staffing to performance and even profitability, which leaves owners feeling concerned and frustrated.

Recent neuroscience highlights the importance of personal empowerment practices and the ability those practices have to set individuals and businesses up for success by creating a strong, positive work culture. Personal empowerment training is designed to strengthen, build and empower people to show up with greater confidence, motivation, clarity and purpose towards everything they do. This improves employee approach to work interaction; helping firms to grow, improve profitability and reduce E&O risk.

During this webinar, you will learn basic empowerment strategies that will help you influence staffing, improve culture, reduce risk and increase performance and profitability within your business.

The three most important learning objectives are to help people:

  • Recognize and utilize their ability to embrace change and handle problems
  • Improve their mindset to get unstuck and move forward
  • Build resilience, work through difficulty and achieve results.

Come learn about these essential strategies how they improve E&O and operational risks and rewards for firms.

Presenter: Jeff Hirst, Empowered Professional Training and Matthew P. Hirst, past Treasurer of ACEC National Executive Committee, CEO of CRS Consulting Engineers

Course Type

Online Class

Delivery Type

On Demand, Online

PDH Credit


Price (Member)


Price (Non-Member)


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