The A/E industry has very specific definitions for reliability, risk, and resiliency … which your client (who has no technical background) doesn’t understand at all. Sound familiar?
Join JD Solomon to learn practical approaches and techniques that will make you and your team more effective in communicating technical information. Whether you’re in the midst of the proposal phase, analysis and design, or project close out, you’ll learn how to move decision makers from discussion to action.
TAKEAWAYS:
- Understand the definitions of the “”3 Rs”” – risk, reliability, and resiliency
- Learn practical approaches for communicating the 3 Rs to stakeholders
- Learn to identify the major types of decisions and adapt your communication approaches to maximize impact