Skip to content

Most claims against A/E firms are not rooted in design error but rather in non-technical causes of loss of which poor communications and documentation is a leading factor.

Join Thomas Harkins and Robert Stanton to review the challenges and exposures associated with poor communication and documentation within the design and construction practice and learn practical measures your firm can take to reduce your risk.

During this 60-minute session, you’ll also discuss:

  • Documentation and how it relates to overall lower claim activity
  • The types of communication prevalent in today’s work environment
  • How new and emerging technology has an impact on documentation and communication

Presenter: Thomas Harkins, Principal, Client Services and Robert Stanton, CPCU, ARM, RPLU, Risk Control and Claims Advocacy Practice, Willis Towers Watson

Course Type

Online Class

Delivery Type

On Demand, Online, Self-Paced

PDH Credit


Price (Member)


Price (Non-Member)


Scroll To Top