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Available on 7/8

Difficult conversations with clients, employees, and partners are an inevitable part of business. Still, few professionals have any formal training in how to properly manage conflict. Instead, they push off confrontation as long as possible, which often makes the problem much worse. 

Join John Doehring to discover how exceptional professionals build their competitive advantage by dealing with difficult situations in real-time, resulting in highly productive communications and stronger, trust-based relationships. You’ll learn how to turn conflict into cooperation, apathy into engagement, and disappointment into sustainable success.


  • Learn why confrontational conversations are hard to have;
  • Understand the process (and all steps) that exceptional professionals use to prepare for and lead challenging, but successful conversations;
  • Get the template you need now – to lead your first difficult conversation – and do it before the end of this month!
Presenter: John Doehring, President, J. Doehring & Co., LLC

Course Type

Online Class

Delivery Type

On Demand, Online, Self-Paced

PDH Credit


Price (Member)


Price (Non-Member)


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