On Demand

The Battle of the (Paper) Bulge: Document Retention Issues and Best Practices for Design Professionals

Document retention is a critical legal and administrative issue for design professional firms. The basic question is simple: How long do I keep this paper/email/file/record, and what is the best…

Tariffs and Trade Issues: Managing Design Impacts

With clients and staff troubled about the impact of tariffs and international trade—particularly regarding steel—it’s critical that project teams and designers are able to distinguish what’s true and what’s not.…

The Art and Science of Delivering Superior Customer Service

The daily decisions of employees have a huge effect on a firm’s financial health, so why do employees know so little of their role in big-picture business? A financially intelligent…

Getting (Out) While the Getting’s Good: Valuation and Ownership Transition in Good Times

When considering ownership transition, understanding the market in the context of your firm’s specific situation is crucial to helping you decide on the best path forward, whether that’s an internal…

Strategic Leadership and Management: Achieving Sustainable Growth and Profitability for Your Company

The world is changing at light speed, yet the key to success for any organization still begins at the top. Leaders establish the framework and set the tone for a…

Strategic Pursuit Management – How to Land in the Winner’s Circle Almost Every Time

Enough sugar coating. If you don’t have a smart pursuit strategy, you won’t win. Period. But how do you develop a winning strategy? Go beyond the basics and join Greg…

Strategies to Develop Winning Awards Submissions

Looking to fill your project pipeline? All you’ve got to do is win! Winning awards provides opportunities to promote your firm’s brand and reputation through professional journals, social media, and…

Strategy Execution Secrets: Avoid Risks and Succeed

Strategy execution is a huge problem for professional service firm leaders. Less than 5% of strategies achieve profound results and less than 25% achieve any meaningful outcomes at all. But…

Supercharge Your Team to Win the Race for Talent

Growing project and project delivery complexity has created a race in our industry to have the best talent possible in place to build the highest immediate value with clients. The…

Take Control of Your Email: Outlook and Email Management Best Practices

The average person can spend up to 40% of their eight hour work day sending and receiving up to 200 messages and checking their inbox 35 times an hour. It’s…