Courses

Communicating Reliability, Risk, and Resiliency to Non-Technical Decision Makers

The A/E industry has very specific definitions for reliability, risk, and resiliency … which your client (who has no technical background) doesn’t understand at all. Sound familiar? Join JD Solomon…

Conference Marketing: Is the Juice Worth the Squeeze?

Away from the office with its demands and distractions … sharing meals, social activities, and information … Conferences offer the perfect conditions to connect with colleagues, clients, prospects, teaming partners,…

Connecting Client/Prospect Feedback to Organizational Improvement

‘If you don’t ask, you don’t get!’ This truism particularly applies to gathering client/prospect feedback. With so much valuable information to be gathered, it can be daunting to ask the…

Coming Up Short: The Top 10 Reasons Why Companies Fall Short of Achieving Strategic Goals

Today, developing a strategic plan is a standard business practice, no matter your firm’s size. Yet many companies fail to reach the goals developed to make meaningful progress towards their…

Compensation and Labor Accounting – Back to the Basics

Labor is the number one cost for most A/E firms … and often the least, most poorly documented. Whether labor is direct, allowable indirect, or unallowable indirect, the challenge of…

Conversation and Collaboration Win Sales

Your firm’s growth depends on your ability to move prospects to clients conversation by conversation. It doesn’t matter how experienced, knowledgeable, or wonderful you are; if you can’t gain commitment…

Demystifying Client Selection Process Through Client Analysis Methods

“”They”” say that understanding is the key to success — and when it comes to securing your next project, “”they”” are right. Understanding social styles/personality-types and their effect on your…

Dare to Be Different and Increase Your Win Rate

How many times was your firm the most qualified but you still finished last? How many times have clients told you that all short-listed firms looked equally qualified so they…

Creating Culture: How an External, Client‐Facing Culture of Superior Service Will Revolutionize Your Firm

Turning the focus of your firm’s culture outward, on your clients and the marketplace, improves your ability to pursue and win new business, increasing backlog in both current and new…

Critical Success Factors for Seller-Doers and Rainmakers: Advice from Top Rainmakers in Professional Services

What are the keys to becoming a great seller-doer or rainmaker? In interviews around the country, dozens of A/E executives shared their journeys from technical specialist to seller-doer to rainmaker.…