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You’ve heard it all before … communication leads to more efficient coordination, eliminates waste, and builds trust … it’s the key to successfully managing staff, clients, and your entire business … but it’s all just talking and listening — easy, right?

Your firm’s performance disagrees.

In today’s market, eliminating waste and building stronger relationships with clients, consultants, and other stakeholders is increasingly important.

And you can’t address these issues with good engineering alone.

Join Mark Goodale to change your communication outlook. You’ll learn how good communication works (and should work) in the consulting engineering industry, as well as:

  • What listening REALLY is and how to acquire this “master skill”
  • How to give and receive negative assessments … or how to grow thick skin and benefit from the feedback
  • How to make requests that get you what you want and need

This on-demand online class lasts 60 minutes and is worth 1.0 PDH (Professional Development Hour).

Course Type

Online Class

Delivery Type

On Demand, Online, Self-Paced

PDH Credit


Price (Member)


Price (Non-Member)


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