The Realities of Client Behavior

Thursday, September 6, 2018 1:30 PM - 2:30 PM (Eastern Time (US & Canada))

Register Now

>> Live 10-Pack purchaser? Head to the ACEC Bookstore and click to redeem!

This online class carries 1.0 PDH (Professional Development Hour).

Curriculum Track: Business Management

Member Organization: National Events

Faculty: Jim Creedon, President, Creedon Management Associates

>> Nearly all ACEC online classes are recorded for our on-demand library. Purchase now to view later!

Feel like your proposals and client interactions are a shot in the dark?

Boost your business development efforts with critical information to understand, analyze, and act on what clients are really expecting in today’s market.

Join former client Jim Creedon for a program based on real experience, not sales theory. You'll leave this 60-minute session ready to:

  • Understand how clients process information on you and your competition
  • Learn methods to assess client expectations and incorporate the information in your sales program and proposal development process
  • Learn what really attracts a client’s attention and how to use it to your advantage
  • Convert managing expectations and service delivery into higher profit margins and return business
  • Go behind the curtain to develop business processes based on what motivates a client to exclusively use your company


ACEC Members: $179
Non-members: $279

Click here for the faxable registration form
>> Click here to register.


Maureen Brown






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