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Deliver the Service Your Clients Expect

Deliver the Service Your Clients Expect

From online shopping or ordering a coffee to calling the cable company or stopping at the pharmacy, you’re only one of many service interactions your client will experience in any…

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Qualifiers and COAs: Understanding Connections, Mitigating Risks

Qualifiers and COAs: Understanding Connections, Mitigating Risks

The relationship between individual P.E. licenses and engineering firm licenses (COAs) is not widely understood. As a result, firms are often blindsided by regulatory fallout following a change in the…

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What’s Driving Your Firm’s Valuation? What Matters and Why It Matters

What’s Driving Your Firm’s Valuation? What Matters and Why It Matters

All engineering firm owners know that keeping an eye on operating profit and working capital is essential to increasing cash flow available to shareholders, and that increased cash flow raises…

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Exit Planning: A Case Study on When and How

Exit Planning: A Case Study on When and How

You’ve heard time and again that you need a succession plan, even if you’re still years away from retiring … yet day-to-day business demands always push planning to the back…

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M&A: Culture, Clients, and Staff - Reduce Flight Risks and Protect Revenue

M&A: Culture, Clients, and Staff – Reduce Flight Risks and Protect Revenue

Faced with a merger or acquisition, stakeholders – clients, staff, shareholders – often assess what OTHER changes they might make. This means firms are at peak risk for client and…

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Don’t Just Tell Them…Teach Them! The Essential Elements of Effective Coaching

Don’t Just Tell Them…Teach Them! The Essential Elements of Effective Coaching

Coaching effectiveness should be measured by the results it generates, not the effort put into it. Yet, in many A/E firms coaching younger associates is often left up to the…

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High-Skilled Visa Enforcement Changes 2019: How Employers are Affected

High-Skilled Visa Enforcement Changes 2019: How Employers are Affected

The Trump Administration has made significant changes to its review of H-1B visas, which engineering firms use to hire foreign nationals when qualified Americans are not available. These changes include:…

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How to Value Your Engineering Company

How to Value Your Engineering Company

Owning a privately held engineering company isn’t like owning stock in a publicly traded company, where shares trade daily and anyone with a connection to the internet can find the…

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The Unspoken Truth of Proposal Strategy

The Unspoken Truth of Proposal Strategy

How much of a factor is price? What are owners really asking for in the RFP? How do owners review responses to a solicitation? Is best value really best value? No…

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How to Become a (Better) Seller-Doer

How to Become a (Better) Seller-Doer

Becoming a seller-doer — or becoming a better one — takes time and effort. Yet through planning, study, and practice, you can master the art and science of A/E business…

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