Online Class

Hiring and retaining great marketing talent

Retaining Great Marketing Talent in 10 Easy Steps

As your firm’s frontline when dealing with clients and other technical staff, marketing professionals are critical to gaining and retaining work. But with the demand for marketing talent higher than…

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The Realities of Client Behavior

The Realities of Client Behavior

This session will provide participants with critical information to understand, analyze and act on what clients are really expecting in today’s market. Developed and presented by a former client, this…

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Sharpen Your Communication Skills

Sharpen Your Communication Skills!

Are years of bad writing habits undercutting your competitive edge? You’re not alone. Engineers have the, largely unfair, reputation of being notoriously weak in basic communications skills like writing and…

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PowerPoints Simplified! Tools and Tips for Presentations That Bring Results

Have you ever left a presentation wondering, “”Now, what do I do with that Information?”” Don’t let your audiences leave asking the same question. Create dynamic presentations with Kim Greenwood’s…

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Public Outreach and Communications

Public Outreach and Communications: A True Value-added Service for Your Clients

Complex projects are often further complicated by the need for outside approval. A/E firms must reach out to and educate the public, build consensus, and earn buy-in from important stakeholders…

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Not Talking & Not Listening

Not Talking & Not Listening — The Two Biggest Wastes in the Consulting Engineering Industry

You’ve heard it all before … communication leads to more efficient coordination, eliminates waste, and builds trust … it’s the key to successfully managing staff, clients, and your entire business…

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Secrets to Successfully Communicating Technical Topics

Secrets to Successfully Communicating Technical Topics

You get one chance to make a first impression – and clear communication is the key to making sure it’s a good one. Learn tips and techniques to help you…

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Power writing for engineers

Power Writing: Achieving Bottom-Line Results

Weak writing may well be costing you and your firm millions of dollars. Powerful writing gives you more opportunities to communicate expertise that gets results: a proposal to win a…

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Failure demand

Measure Twice, Cut Once, or Do it Over – Don’t Let the Waste Caused by “Failure Demand” Undermine Your Profitability

Got Failure Demand? Is your firm’s goal to waste resources on your projects? Of course not. Yet you may be doing just that –and a lot more than you realize.…

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The Role of Research in Enhancing the Client Experience

The Role of Research in Enhancing the Client Experience

When it comes to identifying content issues and topics and creating opportunities to support and engage with clients, there are three critical tools you need in your toolbox … research,…

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